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How to Access and Manage Your Billing Information
Welcome! If you’d like to view your payment history, update your billing details, or download invoices, we do our best to make it easy via your secure Self-Billing Portal.
Step 1: Click the Link
Click on the following link:
Step 2: Enter Your Email Address
You’ll be redirected to a third-party service we use to keep your data safe, called ThriveCart. There, please enter your email address. Please enter the same email you used when you first enrolled in Spiral Leadership Academy. This will also be the email you use use to log into our member area.
Step 3: Check Your Inbox
Check your inbox for an email from ThriveCart with the subject “Update info / view purchase history”
Check your spam or promotions folder if you don’t see it after a couple of minutes.
Open the email and you’ll see a secure link that will redirect you to the self billing portal.
Step 4: Inside the Self-Billing Portal
Click the link in the email. You’ll be taken to a secure page with your account information. Here’s an overview of what you’ll see here:
A) Update Your Payment Method
- Once inside the portal, Click on “Update my info“ (wording may vary).
- A secure form will appear where you can enter your new credit or debit card information.
- Click Save or Update Card.
Your payment method will be updated immediately for future charges.
B) One-time purchases
In here you can view your receipt and download any digital files or invoices from your past single payments, like the Challenge tickets. You can click on the View Invoice button to check the payment details.
C) Payment plans
You will not see anything here as we currently do not offer this payment method in our academy.
D) Subscriptions
Click here to manage your billing info and payments. Note: Even though ThriveCart uses the word “Subscription,” this is where you’ll find your SLA installments. We know it’s a bit confusing—think of it as the “Recurring Payments” hub, even if you’re completing a fixed agreement!